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EXPLORE THE NEW BOOKING SYSTEM
We've listened to your feedback and developed a new flow that is purpose-built for PORTAL°

NEW BOOKING FLOW
Book with guests
Choose which club
Choose session type
See class capacity status
Choose how to pay (credits/memberships)
Choose which club
Choose session type
See class capacity status
Choose how to pay (credits/memberships)

PERSONALIZED DASHBOARD
Featured classes from main club
Credit and membership breakdown
Upcoming and past sessions
Share credits
Credit and membership breakdown
Upcoming and past sessions
Share credits

UPDATED SCHEDULING
View upcoming, past, and cancelled sessions
Add guests to session after you book
Cancel sessions easily
View as a calendar
Add guests to session after you book
Cancel sessions easily
View as a calendar

ACCOUNT INTERFACE
Request to change main club
Pause, cancel, or upgrade membership
Buy or share credits
View transactions
Pause, cancel, or upgrade membership
Buy or share credits
View transactions

PORTAL° LAB
Track contrast therapy progress
Set goals and log sessions
Physical Health Baseline
Physical & Mental Wellness Goals
Health Concerns
Sauna / Cold Plunge Time & Temps
Session notes
Set goals and log sessions
Physical Health Baseline
Physical & Mental Wellness Goals
Health Concerns
Sauna / Cold Plunge Time & Temps
Session notes

When you log in using your existing username and password, you’ll be prompted to reset your password and follow the steps to seamlessly set up your new dashboard.
All of your past and current information connected to your email (upcoming bookings, memberships, credits, etc.) will automatically appear in your new dashboard.
If you had credits tied to a guest account, we’ll manually transfer them once your new account is set up. If they don’t appear within a few days, please reach out and we’ll make sure everything is sorted.
If you haven’t registered your new account before your next booking, no worries, you can complete the setup when you check in at the club.
BOOKING FAQ
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